Jumia’s Managing Director, Sam Chappatte has lauded Pickup Stations for helping ease its operation.
He noted that while many people enjoying the convenience of having everything ordered and delivered at their comfort by a touch of a button globally, it is a proof that e-commerce is undeniably the future of everything.
However, individuals may not know how to use e-commerce sites nor trust them enough to exchange the hassles that come with brick and mortar stores but this is a step in the right direction.
As we appreciate this obstacle, Jumia, the largest e-commerce site in Kenya, has found a way around this by establishing Pickup Stations. These are physical places where one can inquire information on how to use Jumia as well as place and collect orders.
“Pickup Stations are existing shops in our local neighbourhood that apply to become pickup stations. At the heart of this model is community,” Chappatte said in an interview with one of the business papers.
The stations are designed to be close to where customers are either at home or at work and offer the most affordable way to shop on Jumia as they charge the lowest delivery fee.
Ashen Books Jumia Pickup Station run by Kitengela Biznet is one model serving Kajiado’s Kitengela residents. It is located at Olive Business Centre, 2nd Floor opposite Nairobi Women’s Hospital.